页数:1/1   题目数:27

您好,我是北京邮电大学金融系学生,现在在做一份项目研究,旨在研究淘宝的潜在危机,我设计了一份问卷,这次调查问卷主要涉及到二种已经选择在网上购物的消费者,即买家和卖家。希望您认真填写问卷,帮助我完成课业,谢谢!/Hello, I am a Beijing University of Posts and finance students, and now doing a research project to study the potential risk of Taobao, I designed a questionnaire, the questionnaire has been mainly related to two kinds of choices in online shopping consumers, that buyers and sellers. I hope you fill in the questionnaire, to help me complete the tasks, thank you!

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1.您的性别/Your sex:*


2.您的年龄段/Your age.*


3.您在淘宝网上是买家还是卖家/You are the buyer or seller in Taobao.*


4.你认为淘宝在哪些方面更具有优势而让您选择在淘宝上开店/Do you think that Taobao has more advantages in what areas and let you choose to shop in Taobao.


5.您对淘宝网会员及时沟通工具“阿里旺旺”满意吗?/You timely communication tool Taobao members "Ali Want Want" satisfied?


6.您的网店年龄为?/Age you online shop?


7.您对现行淘宝网电子商务平台的信用体系感到满意吗?/Your e-commerce platform on the existing credit system Taobao satisfied with it?


8.您周边是否有刷信誉的卖家?/You have no brush surrounding the credibility of the seller?


9.您认为他们刷信誉的原因有哪些?/Why do you think they brush reputation?


10.您是否曾被投诉或举报,若有,您是如何处理的?/Have you ever been complaints or reports, and if so, how do you deal with it?


11.您认为自09年7月淘宝网发起诚信自查行动以来,淘宝网店刷信誉的现象是否得到改善?/You think that since the July 2009 gas Taobao integrity checking and action has been i


12.您觉得淘宝网对于违反规则的处罚是否合理,淘宝执行力度如何?/Do you think Taobao for violation of the rules of a fine is justified, Taobao perform strength?


13.您是否支持买家实名制?/Do you support buyers with real name?


14.您认为出售仿冒但质量良好的商品是否不诚信行为?/Do you think the sale of counterfeit goods but the quality is not good faith behavior?


15.如果淘宝网要求所有卖家(非商城)都需要办理营业执照,您如何看待,是否会继续经营?/If Taobao requires all sellers (non-mall) are required to apply for business licenses,


16.您认为C to C(用户到用户)电子商务平台(如淘宝)还需采取什么措施来完善信用机制?/Do you think C to C (user to user) e-commerce platforms (such as Taobao) also need


17.您经常在淘宝上购物吗?/Do you often on Taobao shopping?


18.您对淘宝网主页面的排版是否满意?/Your main page layout Taobao satisfied or not?


19.您对卖家信用评价制度满意吗?/You are the seller of credit evaluation system satisfactory?


20.对淘宝网主页的物品分类是否满意?/On the home page for Taobao goods classification satisfaction?


21.您对商品的外观及其质量的真实性满意吗?/The appearance of your merchandise, as well as the quality of authenticity?


22.您对商家认证制度满意吗?/ You-to-business certification system satisfaction?


23.对卖家处理退货的方式或处理时间满意吗?/For sellers return way or processing time satisfaction?


24.您对消费者保障权益满意吗?/Your consumer protection rights of satisfaction?


25.您对个人信息保密制度满意吗?/Your personal information confidential system satisfied or not?


26.您对淘宝网的购物流程感觉如何?/You on the Taobao's shopping process?


27.您还有什么信息补充吗?/Do you have any additional information?


   
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