页数:1/1   题目数:20

1.年龄/age*


2.性别/gender*


3.国籍/nationality*




4.从事宾馆(酒店)行业的时间/ work experience in hotel:*


5.你的学历/ education background*


6.你在宾馆工作的部门/ which department you work in?*




7.你曾经跟一个来自不同国家或者有着不同文化背景的人交流过吗?/ Have you ever communicated with someone from another country or of a different culture? *


8.当与不同文化或不同国家的人进行交流时,是否遇到过因为误会而终结?*

Have you ever participated in a cross-cultural conversation which ended up with misunderstanding?


9.在跨文化交流中,你是否误会某人或被某人误会由于下面的原因?*

In cross-cultural communication, have you ever misunderstood someone and/ or been misunderstood due to causes below?


10.在跨国酒店里,是否你常遇到由于文化问题而引起的交流障碍?in transnation hotel, do you often meet communication barrier due to culture issue?*


11.在跨文化交流中,下面哪一项是你最担心的?/In cross cultural communication, what are you most worried about?*


12.你认为语言问题解决了,就可以克服由跨文化带来的问题吗?/*

Do you think that language issue is solved, misunderstandings occurring in cross-culture oommunication is able to be overcomed?


13.当你感觉有交流障碍时,你认为主要原因是什么?/ when you feel that there are communication barriers, what do you think the main cause is?*


14.你同意跨文化管理对处理文化冲突有帮助嘛?/Do you agree that cross-culture management is beneficial for handling the cultural conflict?*


15.下面哪一项,你认为在跨文化训练里最有用的?/ Which item of cross-culture training you think it is most helpful below?*


16.想象一下,你是外籍经理在中国的酒店工作,哪种方式你更喜欢采用去处理和当地员工的文化冲突?/*

Imagine you are a foreign manager in a hotel in China, in what kind of way would you like to adopt to handle the culture conflict?


17.你更愿意为外籍经理还是本国经理工作?/which a foreign or native manager you perfer workinging for*


18.下面哪一个你认为对企业的成功运营最重要?/which is more vital for the successful operation of the enterprise?*


19.为了工作效率,有必要越过上级处理事情吗?/In order for work efficiency, is it necessary to go over their heads for handling the matter?*


20.在中国很流行金字塔型企业结构,即高层负责做决策,底层员工只能服从。在多数跨国企业里,所以员工都有机会参与讨论和决策。哪种制度你更喜欢?*

The enterprise which is built with a pyramidal organization is popular in China. especially, senior level take charge of decision-making, and common staffs only follow that. in most transnation enterprises, all employees have opportunities to join in the discussion and decision-making, which rule you perfer ?


   
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